Theresa Stevens, HAS, BC-HIS
Hearing Aid Specialist, Board Certified in Hearing Instrument Sciences
Theresa is a native to Florida, growing up in Sarasota. After graduation from high school, she completed her AS degree at Manatee Community College in Business. She opened a family daycare while her children were growing up and cared for young children in her home for 10 years. She received the highest level of certification for a home daycare and was National Certified as well. An opportunity to take her caring and concern from the young to the hearing impaired community through a family member has changed her life completely. She is genuinely devoted to her patients, will go above and beyond to help her patients hear better whether caring for them in person or over the phone. She takes her time with every patient, each and every visit. She is now Nationally Board Certified (this highest level of certification for a hearing specialist), a member of the International Hearing Society, Florida Society of Hearing Healthcare Professionals and licensed Hearing Aid Specialist since 2005. Due to her passion, she shares her knowledge and expertise training new specialist coming into the field. She looks forward to helping everyone hear better, enjoy their lives again with their family and friends and communicate better. Without your hearing, how can you enjoy life?
Diana L Strand is an Audio Technician. Diana is originally from North Minneapolis, Minnesota and moved to Port Charlotte in 2021. Diana attended Rasmussen University and Graduated in 2009 and received an Associate degree in Medical Administration and started working at VA in Minneapolis in 2010. She also worked at Allina Health for 10 years, started in 2011, as an Insurance Specialists.
Diana began working in the hearing industry in 2021 and was drawn to the profession because she wanted to work with people and give her personal touch to feel the gratification of helping people to hear the best that they can hear.
Shawna Grasruck, PSC
Patient Services Coordinator
Shawna Grasruck is a Patient Services Coordinator. Shawna is originally from Okeechobee, FL and moved to North Port, FL in 2013. Shawna attended Indian River State College, received an Associate Degree in Social Work, Southern Technical College, received an Associate Degree in Health Information Management, and started working at Hearing Centers of Charlotte County in 2021. Shawna began working in the hearing industry in 2021 but, has worked in the Healthcare Industry for several years.
What Shawna loves most about saving hearing lives is the seeing the emotions of a person hearing better for the first time.
Outside of saving hearing lives, Shawna loves hobbies such as spending time with her husband, two sons, and her German Shephard, attending Tampa Bay Lightning Hockey games, vacationing(hiking) in the mountains, and spending the day at the beach.
Personnel knowledgeable, respectful, patient, explain everything that will be done and why, listen to you showing interest , pleasant let you feel welcome. BRAVO to this center 😊Vivette Archer, on Google
I was on an extended stay locally and ran into a little issue with my device. I stopped in without an appointment and my issue was taken care of immediately. Out of town non patients do not get this treatment very many places. A BIG thank you to the entire...Rick Durham, on Google
Just moved to the area and stopped in for a mic cover. Not only did they provide the cover I needed they asked if anything else they could help with. I didn’t want to upset their schedule and said I’d just schedule next available appointment. They said we’re here for...Rachel Richardson, on Google
I have been working with Hearing Centers for 10 years now. I have always experienced top notch customer service. I currently work with Theresa Stevens, Shawna, and Diana at the Port Charlotte Office. They know me when I come in, I get treated royally on each visit, and I receive...James Cubbage, on Google
From Douglas Upton: I have worn hearing aids for many years and have severe hearing loss. This Spring I needed new hearing aids with more power. I had moved to Florida and needed a new audiologist, so I chose Hearing Centers of Charlotte County and met Theresa who tested my...Julie Upton, on Google